Refund & Cancellation Policy
Please read our refund and cancellation terms carefully before making any payments.
1. No Refunds for Services Rendered
Once the payment is successfully processed for services such as journal submission, membership, or award applications, it is non-refundable. Services are immediately rendered and digital processing begins, which cannot be undone.
2. Duplicate Transactions
If you believe you have been charged twice or made a duplicate payment by mistake, please contact us within 7 days of the transaction. We will verify and initiate a refund after confirmation.
3. Technical Error During Payment
In case of payment failures or incomplete transactions due to technical errors, we request users to reach out with their transaction reference and screenshot. After verification, a refund or re-processing will be arranged.
4. Refund Process
All eligible refunds will be processed within 7–10 business days to the original mode of payment. Refunds may take additional time depending on your bank or payment gateway.
5. Contact for Refund Requests
Please email us at office@sasprf.org" with the subject line Refund Request, including:
- Your Full Name
- Transaction Date & Amount
- Purpose of Payment
- Transaction ID / Screenshot
Note: SASPRF reserves the right to approve or deny any refund based on internal verification and policies.